Canceling Orders

If an item has shipped and is in route, the customer must contact TestCoat, Inc. sales department at toll-free 1 (800) 678-4370 to advise us of your desire to cancel your order. The customer is responsible for 15% restocking fee if order is canceled after production has started. Cancellations need to be made in 24-48 hours after order is placed. Please note that custom items, built-to-order, and personalized items cannot be returned due to their uniqueness to your specific needs.